Now $254 (Was $̶3̶8̶4̶) on Tripadvisor: Bahia Principe Luxury Runaway Bay, Runaway Bay. This is the version of our website addressed to speakers of English in the United States. For the mentioned concerns, we have already taken corrective actions to meet our values again. Bahia Principe Luxury Runaway Bay Features, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, You can get better experience for way cheaper. Rooms are dated and feel closed in. we literally all found out on the SAME day. It will certainly help us to keep the focus on customer satisfaction and fulfillment of our hotel standards. Private was thenway to go and it was affordable so check them out. It is the most beautiful place on earth, the resort is superb and the staff is the most gracious and hard working . This made me feel comfortable Not to mention the spa it was awesome , i had been thinking about waiting till 2021 but glad i changed my time and did the vacation now . Facilities and services 3 lake-style pools 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers Pool and beach towel service BAHIA SPA (20% discount on some treatments) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Motorised sports (additional charge) Entertainment amphitheatre Wedding gazebo WiFi access in the lobby (free) and in rooms (additional charge) 2 main restaurants 5 speciality restaurants 5 Bars 1 Snack bar Exclusive terrace bar serving Premium drinks Private check-in/out Late check-out subject to availability 18 hole golf course. Kudos to her! Pueblo Principe: stores, live music, shows, bars and disco. Check out our resorts located in the Caribbean and Spain. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. the jacuzzi was dirty and the extra bed that was to be i the rooms were massage beds...MASSAGE BEDS! Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Food was good. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Find out the best all-inclusive offers for Jamaica hotels and resorts. not enough red wine, very little alcohol no great service. We are sorry for the mentioned issues and disappointment with some services we offer, which certainly does not reflect the commitment and the quality that we have exhibited for many years. Does Bahia Principe Luxury Runaway Bay have an airport shuttle? Are any cleaning services offered at Bahia Principe Luxury Runaway Bay? we complained and management was to meet us in 15 minutes (this was after 6. long after 7:30 we contacted them again and they presented us with option f refund or a room upgrade. However, location and size of resort holds a lot of promise if improved. Guests may use the buffet in their own hotel. She doesn't need much to be satisfied and the place was family friendly, or so it seemed in the pictures and reviews. Approx 90 min coach transfer to resort. Taxes and fees that are shown are estimates only. We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island. Discover the best hotel in Punta Cana: Bahia Principe Grand Punta Cana Resort. Having heard less than favorable things about the hotel since it housed returning residents during the first few months of the pandemic, I was still apprehensive. Our rooms were next door to each other, which we joked about the, Dear Guest, On behalf of all the Management and team members at the Bahia Principe Luxury Runaway Bay we would like to thank you for taking the time to share your comments. This was soon laid to rest. Bahia Principe Grand Coba is the best family vacation spot in all of the Riviera Maya.Bahia Principe Grand Coba is a hotel where adults and children can have fun together, but at the same time enjoy their own space, all while delighting in beautiful natural surroundings. Please see our partners for more details. Thank you for enjoying your time at our resort and sharing your positive comments about the service, the staff, and our facilities. the managers in charge did not think it necessary to come and speak to us up until now NO APOLOGY. we never really settled in because we were all over the place and we had to rush to get to the restaurant we didn't want to, because the one we were to be at was booked out and no one told us. Maxico, Jamaica, the Dominican Republic, the Canary Islands and Mallorca. part of the group arrived a little bit after 12 and we were at the main gate for over an hour trying to sort out the situation via a 3rd party(a security guard). - Check out Tripadvisor members' 16,382 candid photos and videos. See 4,553 traveler reviews, 5,548 candid photos, and great deals for Bahia Principe Luxury Runaway Bay, ranked #5 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. Access to the facilities and restaurants of the Bahia Principe Luxury and Bahia Principe Grand hotels in the complex, except buffets. We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. Her patience, knowledge, enthusiasm and professionalism made the process very easy and stress free. Flights Vacation Rentals the food was just okay, 2 of the workers shouted at me about not touching the plates, then the other said "miss if yuh waa tek up di plate yuh tek it up" ...very disrespectful. Best Bahia Principe Hotels in Tenerife: find 15,483 traveller reviews, candid photos, and prices for 4 Bahia Principe Hotels in Tenerife, Spain. Bahia Principe Fantasia Tenerife, Golf del Sur: See 1,289 traveller reviews, 2,165 candid photos, and great deals for Bahia Principe Fantasia Tenerife, ranked #2 of 7 hotels in Golf del Sur and rated 4 of 5 at Tripadvisor. Are there any historical sites close to Bahia Principe Luxury Runaway Bay? If you are content by simply being in the sun, near water, access to a bar with flip-flops on, then you can consider this. Furthermore, we would like to express our appreciation for your concerns which have been discussed with our Management. i would not recommend anyone to go there, the hotel is extremely sub par definitely won't be going back not even if it was free. See 4,553 traveler reviews, 5,548 candid photos, and great deals for Bahia Principe Luxury Runaway Bay, ranked #5 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. Book Bahia Principe Luxury Akumal, Riviera Maya on Tripadvisor: See 12,576 traveller reviews, 15,901 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 22 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. However, if you are looking for a vacation experience, I have had way better at much cheaper resorts. I can confirm this is the, Dear Guest, On behalf of all the Management and team members at the Bahia Principe Grand Jamaica, we would like to thank you for taking the time to share your comments. options were very limited sometimes only two options, one being very sweet and the other next to water. Very helpful but you can tell that the issues lie outside of their circle and control. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Upon arrival we were directed where to park and where to take the luggage. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; your kind words have been shared with the team. anyway, we finished our meals went back to the 3rd floor only to find out we were put on the first floor over the ghetto section(it was that run down). Bahia Principe Luxury Ambar. Book Bahia Principe Grand Jamaica, Runaway Bay on Tripadvisor: See 13,908 traveller reviews, 15,572 candid photos, and great deals for Bahia Principe Grand Jamaica, ranked #7 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. Bahia Principe Fantasia Punta Cana: Great Hotel - See 2,046 traveler reviews, 3,761 candid photos, and great deals for Bahia Principe Fantasia Punta Cana at Tripadvisor. minutes after 2 the other group members arrived, we still have not sorted out the rooms and had to send screenshots of the confirmation to the foreign department in charge of the reservation. It is this kind of service we need during these stressful times. Bahia Principe Luxury Akumal: Paradise in Mexico!! Bahia Principe Luxury Runaway Bay Features, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. We apologies for your expectations not being met at this time, it certainly does not reflect the commitment and the quality that we have exhibited for many years. Dear Guest, On behalf of all the Management and team members at the Bahia Principe Grand Jamaica, we would like to thank you for taking the time to share your comments. However the majority were ok, the cleaners in particular were more friendly. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. the place just looks very old. See 8,759 traveler reviews, 8,205 candid photos, and great deals for Bahia Principe Grand Punta Cana, ranked #85 of 153 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. There are more places to choose from in the Runaway Bay area. i had a single room but my friends were suppose to have been given double beds but that was not so...single beds in all the rooms and the rooms were very musty, the tiles were dirty and old and the bathroom tiles were old and walls rusty. We deeply regret the situation; as our staff always tries to give the best possible experience to the guests; and we give the proper follow up to all the requests and necessities during the stay of our customers. I was celebrating my mother's birthday when we decided to use this hotel. No grill was there. Is parking available at Bahia Principe Luxury Runaway Bay? up to now, NO MANAGER came to us. We deeply regret the situation; as our staff always tries to give the best possible experience to the guests, and we give the proper follow up to all the requests and necessities during the stay of our customers. no garden view that we paid for, the floor was hot and dirty the carpet was musty and some of us had to carry our bags as only 1 bellboy was available. Thanks to all the staff... will be back most definitely. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. Travelers' Choice Bahia Principe Grand Tulum, in Mexico, reopens featuring the "Origin” concept on which the comprehensive renovation of the hotel has been centered. Kind Regards, S. Black Bahia Principe Luxury Runaway Bay, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Bahia Principe Luxury Runaway Bay, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Jamaica, Hotels near Robb's Sunshine Tour & Taxi Service, Hotels near Rick's Tours and Taxi Services. Prices are calculated as of 11/1/2021 based on a check-in date of 24/1/2021. long after sometime around 4:30 they sent us to the beach restaraunt, we had to stand in a long line to get something to eat. What can i say just the best . There is onsite entertainment until 10 pm which can get loud regardless of location of room. Top room amenities include a minibar, air conditioning, and a flat screen TV. Book Bahia Principe Sunlight Coral Playa, Magaluf on Tripadvisor: See 829 traveller reviews, 796 candid photos, and great deals for Bahia Principe Sunlight Coral Playa, ranked #8 of 29 hotels in Magaluf and rated 4 of 5 at Tripadvisor. we went with the room upgrade on the 2nd floor..immediately we noticed the difference, but the rooms were still very basic. Runaway Bay is a beautiful secret waiting for your family to uncover. Most persons were compliant with the protocols, sanitization stations were strategically placed and the restaurants had ample spacings between tables and markers on the floor to ensure we could move about with limited to no contact with others. On the whole they are polite but speak when spoken to rather than saying 'Hi" or asking how things are going. i don't think i can put EVERYTHING in writing or say it how it should be said because it was THAT BAD. Now £113 on Tripadvisor: Bahia Principe Sunlight Costa Adeje, Costa Adeje. We recommend calling ahead to confirm details. We were also able to take 3 steps to the left and book all of our dinners for the rest of the week. The comments we receive from our guests are very important to maintain the quality of the service at the resort. After joining a line for check in and waiting for a long while, we were told when we got to the front of the line that we were to check in at a next section. We also appreciate your acknowledgment of Nadira who has been of great service during your stay at our resort and we are eager to inform you that all the staff mentioned has already received your congratulations. Yes, Bahia Principe Luxury Runaway Bay offers an airport shuttle for guests. Prices are calculated as … From the moment we entered the property every person we encountered was pleasant and accommodating. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Food is underwhelming. Find out the best all-inclusive offers for Dominican Republic hotels and resorts. Kind Regards, Bahia Principe Grand Jamaica, We visited February 28-March 6 2020. Feel the authentic vibes of the Jamaican culture. If you give us another opportunity to host you in the future, we are sure you will enjoy your stay at our hotel. I would not stay at this resort again as my experience was mediocre at best. Flights Vacation Rentals This new concept is inspired by nature, the roots and origins of the magic of Mayan culture. If there are children in your party, the adults-only areas of Bahia Principe Luxury hotels are excluded. To top it off, I had food poisoning from something I ate there. Drink. We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island. However we were very disappointed with our stay there. Which room amenities are available at Bahia Principe Luxury Runaway Bay? Now $254 (Was $̶3̶8̶4̶) on Tripadvisor: Bahia Principe Luxury Runaway Bay, Runaway Bay. desk, devene or devina, she tried but it was not her fault. Yes, free parking is available to guests. Are there opportunities to exercise at Bahia Principe Luxury Runaway Bay? i don't know, maybe if we were all white or speak a foreign langauge the service would've been better. The same meals were present for breakfast lunch and dinner. See 1,290 traveller reviews, 2,165 candid photos, and great deals for Bahia Principe Fantasia Tenerife, ranked #3 of 7 hotels in Golf del Sur and rated 4 of 5 at Tripadvisor. This was my best birthday ever The staff are friendly and follow covid protocols to the extreme. Which popular attractions are close to Bahia Principe Luxury Runaway Bay? Rooms 70 Deluxe Junior Suites Room facilities: Four poster king size bed or 2 full size beds Pillowtop mattresses Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting are with sofa Balcony or terrace with sea view Fully-equipped bathroom with separate shower, hydromassage bath tub, wash basin, magnifying mirror and hair dryer Bathro be and slippers Don Pablo Collection amenities Radio alarm clock with iPod docking station Flat screen satellite TV Coffee-making facilities Mini-bar Ironing set Beach towels in rooms 24 hour room service Butler service in rooms (available on request) Evening turndown service Pillow menu Safe (no additional charge) Internet and international newspapers and magazines in the Club House WiFi (no additional charge 24H) Aroma menu Bahia 'au Naturel' (over 18s only): The hotel has a nudist bathing area apart from the other areas, Response from Bahia Principe Grand Jamaica, Other at Bahia Principe Luxury Runaway Bay, Response from BahiaPrincipe Jamaica, Other at Bahia Principe Luxury Runaway Bay, Response from BahiaPrincipeJamaica, Online Reputation at Bahia Principe Luxury Runaway Bay. Bahia Principe Grand Jamaica, Runaway Bay: See 13,906 traveller reviews, 15,572 user photos and best deals for Bahia Principe Grand Jamaica, ranked #7 of 17 Runaway Bay hotels, rated 4 of 5 at Tripadvisor. Bahia Principe hotels located in the Riviera Maya give you a unique opportunity to liven up your vacation with culture and spectacular scenery. Book Bahia Principe Grand Bavaro, Dominican Republic on Tripadvisor: See 11,878 traveller reviews, 13,199 candid photos, and great deals for Bahia Principe Grand Bavaro, ranked #87 of 153 hotels in Dominican Republic and rated 4 of 5 at Tripadvisor. We are very much looking forward to welcoming you back for another enjoyable vacation experience at to our sunny island. Thank you for enjoying your time at our resort and sharing your positive comments about the service, the staff, and tour services. Warmest Regards, Online Reputation. Nadira Lewis at the Spa was very helpful to help me book a spa treatment for a friend for her birthday. The perfect opportunity for intrepid families to immerse themselves in a fascinating culture. Best Regards, Online Reputation, Quality of service unbilivable low and poor.Everywhere line up for low quality drink.You have to pay as Miami price for same drink here.Pleasd see other reviews and please don't do same mistake as I did to come here, Dear Guest, Firstly, we would like to thank you for your detailed feedback regarding your recent stay at our hotel. Room... Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. If you like to see bulk and not quality in taste, then you will be fine. Food was only available at one place each time. our misadventure didn't end there, the rooms were extremely basic, the tv was not working, the remote had no batteries and the mini fridge was pluged out and the drinks inside very hot. See you again soon. They will be definitely reviewed with different departments to introduce corrective actions and improvements. This is the version of our website addressed to speakers of English in the United States. Travellers' Choice Bahia Principe Grand Tulum, in Mexico, reopens featuring the "Origin” concept on which the comprehensive renovation of the hotel has been centered. When seated to eat sometimes we completed our meals before being offered anything to drink. these people changed our reservation from the 12 December to the 2nd January 2021, NO CALLS, NO EMAIL, NOTHING. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Own or manage this property? Nearby attractions include Green Grotto Caves (1.7 miles), Sharkies Beach (3.2 miles), and Runaway Bay (1.7 miles). Each time we were to have meal, the line would be very long to be seated. Bahia Principe Grand Jamaica Bahia Principe Grand Jamaica - All Inclusive Resort. Book Bahia Principe Grand Bavaro, Punta Cana on Tripadvisor: See 11,878 traveller reviews, 13,199 candid photos, and great deals for Bahia Principe Grand Bavaro, ranked #87 of 153 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. See 7,595 traveller reviews, 5,550 candid photos, and great deals for Bahia Principe Sunlight Costa Adeje, ranked #32 of 68 hotels in Costa Adeje and rated 4.5 of 5 at Tripadvisor. To be fair, we like to eat later (8-9pm), so there were lots of open slots, if you are an early eater of dinner, you may want to try to book ahead. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; your kind words will be shared with the team, they will be happy to know they continue to create memorable experiences with our valued guests. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Book Bahia Principe Grand Bavaro, Punta Cana on Tripadvisor: See 11,878 traveler reviews, 13,199 candid photos, and great deals for Bahia Principe Grand Bavaro, ranked #87 of 153 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. For the mentioned concerns, we have already taken corrective actions to meet our values again. May I use this opportunity to thank you again for choosing Bahia Principe Luxury Runaway Bay to be your holiday destination in the Caribbean. Claim your listing for free to respond to reviews, update your profile and much more. All your observations have been forwarded to the Management of the resort as the guests' satisfaction is our priority and rest assured we will be constantly striving for excellence in our services. 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